Apparel Returns

Let's face it: clothing and footwear online shopping is a guessing game. Between sizing inconsistencies and styles that look different in person than they do online, your closet likely has a pile of "returns to be made."

Here is how to master apparel returns and skip the most dreaded retail trip of all: the weekend mall run.

1. Know Your Retailer Timelines

Most major apparel brands (like Old Navy, Gap, Lululemon, or department stores) offer reasonable windows—usually 30 to 45 days. However, keeping track of multiple receipts, tags, and plastic mailers across five different brands becomes a logistical headache.

2. The Requirements

To get your refund back to your original payment method, apparel items generally need to:

• Still have their original tags attached.

• Be unworn, unwashed, and free of odours, makeup, or pet hair.

• Be accompanied by the store receipt or online shipping confirmation invoice.

How to Skip the Mall

Driving to the mall, hunting for parking, and standing in a 20-minute line just to return a pair of jeans that didn't fit is a massive waste of your free time.

Instead of letting your clothing returns collect dust, toss them into a bag on your porch. We handle the multi-store drop-offs and mailouts for you, saving you hours of frustration.